Return & Refund Policy

100% Satisfaction or money back guaranteed!

1). Item is eligilble for return or exchange within 30 days from receiving it. Item must be returned in undamaged original condition with complete packaging. We might charge 20% restocking fee if packaging is returned in damaged condition.

2). Customer is responsible for the shipping cost for return the item back to Party Zealot warehouse UNLESS the item is arrived in damaged condition, incorrect item, incorrect colors, or missing parts.

3). After the item is returned to Party Zealot warehouse, it takes about 24 – 48 hours to process refund. Refund might take up to 7 business days for the fund to appear in your bank account or credit card account.

 

Return Steps:

  1. Contact us to request a refund and you will received a return code and return address.
  2. Print out the return code and put it into the package
  3. Ship the package back to Party Zealot warehouse.
  4. Wait for 24 – 48 hours to get return confirmation.
  5. Once you receive return confirmation. Please wait for 7 business days for the fund to go back to your bank or credit card account.